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Privacy Policy

Privacy Policy

Last updated: July 2026

Hardin Pen Works LLC dba HB Fabrications (“we”, “us”) operates https://hb3dfab.com and related ecommerce services (the “Services”) through WooCommerce. This Privacy Policy describes how we collect, use, and disclose personal information when you visit, purchase from, or contact us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for collection and use of personal information.

Information we collect

  • Contact details — name, email, phone, billing and shipping addresses.
  • Order and payment information — items purchased, transaction details. Card data is processed by Stripe; we do not store full card numbers on our servers.
  • Account information — username, password, preferences (if you create an account).
  • Communications — messages you send to customer support.
  • Device and usage data — IP address, browser type, pages viewed, cookies and similar technologies.

How we use information

  • Fulfill orders, process payments, arrange shipping, and handle returns.
  • Provide customer support and account management.
  • Send transactional emails (order confirmations, shipping updates).
  • Marketing emails where permitted — you may unsubscribe at any time.
  • Security, fraud prevention, and legal compliance.

Sharing with service providers

We share information with vendors who help us operate the store, including payment processing (Stripe), shipping carriers, hosting (Bluehost), email delivery, and analytics — only as needed to provide the Services.

We do not sell your personal information.

Cookies

We use cookies and similar technologies for cart functionality, security, and analytics. You can control cookies through your browser settings; some features may not work if cookies are disabled.

Retention and security

We retain information as long as needed for orders, legal obligations, and dispute resolution. No method of transmission over the Internet is 100% secure.

Your rights

Depending on where you live, you may request access, correction, deletion, or portability of your personal information. Contact us using the details on our Contact page.

Children

The Services are not directed to children under 13. We do not knowingly collect information from children.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

Contact

Questions: michael@hb3dfab.com or (571) 252-9227. 25050 Riding Plaza STE 130-136, South Riding, VA 20152 USA